{
  "source": "GPT-Live calls with a synthetic caller. Times are measured from the start of the recording.",
  "acceptance": {
    "audio": "blossom-consent-acceptance.webm",
    "session_id": "live_u7_EePpDp3oM9LLQG72PlH8CZKkGseasrdO",
    "receiver_and_caller_review": {
      "receiver-before-reply": "Silence. Yeah, you can. Let me just check on that real quick. Silence. Yeah, it looks like your order qualifies for a $20 credit to your original payment method because it arrived 48 hours late. Would you like me to register it?",
      "caller-reply": "That works for me. Let's do that.",
      "receiver-after-reply": "Okay, I'm putting that through. All set. I registered the $20 credit to your original payment method. Your confirmation reference is RF001. Your bank may still be processing it, though."
    },
    "source_sha256": "2e6c4c227985b47cd5042fa56746dd37b1acac59b72846c16e9384ba289942f3",
    "audio_sha256": "d2424fafe3e43355f10dbaf1505afc6873486005c396d70fcd3b97c4a9740636",
    "ledger": {
      "revision": 2,
      "effects": [
        {
          "kind": "credit",
          "ref": "CREDIT-20"
        }
      ]
    },
    "events": [
      {
        "ms": 4480,
        "type": "handoff",
        "revision": 1
      },
      {
        "ms": 5840,
        "type": "tool",
        "name": "get_order",
        "arguments": {},
        "result": {
          "status": "ok",
          "order_id": "ORD-100101",
          "item_id": "LAMP-1",
          "item": "Desk lamp",
          "shipping_status": "delivered",
          "tracking_update": "Carrier marked the parcel delivered.",
          "estimated_delivery": null,
          "late_hours": 48,
          "total": 124.7,
          "currency": "USD"
        }
      },
      {
        "ms": 6880,
        "type": "tool",
        "name": "check_credit_eligibility",
        "arguments": {},
        "result": {
          "status": "ok",
          "order_id": "ORD-100101",
          "eligible": true,
          "quote_id": "CREDIT-20",
          "amount": 20.0,
          "currency": "USD",
          "payment_method": "original payment method",
          "reason": "Verified lateness exceeds 24 hours."
        }
      },
      {
        "ms": 21300,
        "type": "handoff",
        "revision": 2
      },
      {
        "ms": 25140,
        "type": "consent_review",
        "model": "gpt-6.1-terra",
        "decision": "accepted",
        "offered_terms": {
          "kind": "credit",
          "amount": 20.0,
          "currency": "USD",
          "payment_method": "original payment method"
        },
        "caller_reply": " That works for me. Let's do that",
        "spoken_evidence": {
          "amount": "twenty dollar credit",
          "payment_method": "your original payment method",
          "permission_request": "Would you like me to register it?"
        }
      },
      {
        "ms": 25140,
        "type": "tool",
        "name": "register_credit",
        "arguments": {
          "quote_id": "CREDIT-20"
        },
        "result": {
          "status": "registered",
          "order_id": "ORD-100101",
          "quote_id": "CREDIT-20",
          "refund_id": "RF001",
          "amount": 20.0,
          "currency": "USD",
          "payment_method": "original payment method"
        }
      }
    ]
  },
  "counteroffer": {
    "audio": "blossom-consent-counteroffer.webm",
    "session_id": "live_u7_EePpDp3oMC7aF0yxLIe2X5SRcvG7mbu1",
    "receiver_and_caller_review": {
      "receiver-before-reply": "Okay, let's check on that. Your order was 48 hours late, so it qualifies for a $20 credit back to your original payment method. Do you want me to register that for you?",
      "caller-reply": "Yes, but can you make it $35?",
      "receiver-after-reply": "Checking. [Brief silence.] I can offer a $20 credit back to your original payment method, but I can't bump it to $35. Would you like me to register the $20 credit?"
    },
    "source_sha256": "59e95a6e8928f7171d0e9d61c61db446fcd821855e7c64a4f1ea21c23bb7592b",
    "audio_sha256": "d997bcf29216a89ae8313f68048c06e41ecc1b76cafe90f45e28e7c19f9119f0",
    "ledger": {
      "revision": 2,
      "effects": []
    },
    "events": [
      {
        "ms": 4500,
        "type": "handoff",
        "revision": 1
      },
      {
        "ms": 6100,
        "type": "tool",
        "name": "get_order",
        "arguments": {},
        "result": {
          "status": "ok",
          "order_id": "ORD-100101",
          "item_id": "LAMP-1",
          "item": "Desk lamp",
          "shipping_status": "delivered",
          "tracking_update": "Carrier marked the parcel delivered.",
          "estimated_delivery": null,
          "late_hours": 48,
          "total": 124.7,
          "currency": "USD"
        }
      },
      {
        "ms": 7260,
        "type": "tool",
        "name": "check_credit_eligibility",
        "arguments": {},
        "result": {
          "status": "ok",
          "order_id": "ORD-100101",
          "eligible": true,
          "quote_id": "CREDIT-20",
          "amount": 20.0,
          "currency": "USD",
          "payment_method": "original payment method",
          "reason": "Verified lateness exceeds 24 hours."
        }
      },
      {
        "ms": 22900,
        "type": "handoff",
        "revision": 2
      }
    ]
  }
}